UTS graduate named a Silicon Valley Business Journal 40 Under 40 winner
20 January 2015
Founder and CEO of ServiceRocket and UTS IT alumnus, Rob Castaneda has been named one of Silicon Valley's '40 Under 40'. The listing recognises professionals in the Silicon Valley area under the age of 40 who are impacting their industries and their communities.
Castaneda's company, ServiceRocket provides products and services around education, support and deployment to software companies, helping them to better service their clients.
"We have always been focused on helping deliver great training offerings for software companies to their customers. Branching from that we help with implementation and support – but training and education is the starting point for almost everything we do," Castaneda said.
Having worked out early on that he was good at explaining technology to people that didn't understand it, Castaneda has grown his concept into a profitable company that now staffs more than 170 people in five countries. Yet it is not only the service that is impacting the global community, but also Castaneda's style of management.
"He has built a company where people are genuinely happy to come to work and feel like they're supported in their work-life balance," said ServiceRocket Vice President, Colleen Blake, who feels that as a result, his employees are more focused on the outcome and delighting customers.
Illustrative of his character, winning the title of '40 Under 40' for Castaneda is not only a great honour for himself but a reflection of his great team at ServiceRocket.
"You can achieve a lot more with a team, and each day I work at empowering everyone at the company to be better than the previous day," Castaneda said. "Awards in and of themselves aren't worth too much – but for the team, it gives us a chance to celebrate and pause for a short moment to reflect on our work."
Castaneda is an ambassador for entrepreneurs around the globe – connecting people, mentoring them and helping them however he can with pursuing their dreams. Since graduating from UTS with a Bachelor of Computer Science in 2001, Castaneda has been listed three times as one of Australia's top 30 entrepreneurs under 30 years of age, and in 2009 was recognised with an Entrepreneur of the Year award by Ernst & Young.
In 2010, Castaneda moved to the United States and joined the Entrepreneurs Organization board in San Francisco. Through this, he represented Australia at the G20 Summit for entrepreneurs and became involved in hosting a group of entrepreneurs from Islamic countries on behalf of the US State Department. The State Department was so appreciative of Castaneda's efforts, he received a presidential letter of recognition from President Barack Obama.
These are just some of the accolades represented to the judging panel for the listing. Silicon Valley Business Journal releases their '40 Under 40' each year, and include ambitious people under 40 years of age making their mark in technology, entertainment, security, health and finance.